Terms of Service

1. Overview

This website is operated by The Soul Ritual. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”). These Terms apply to all users of the site, including browsers, customers, and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the Terms, you may not access the website or use any services.

2. Online Store Terms

By agreeing to these Terms, you represent that:

• you are at least 18 years old, or

• you have permission from a parent or guardian to use this site.

You may not use our products for any illegal or unauthorised purpose. You must not transmit any worms, viruses, or destructive code.

A breach of these Terms will result in immediate termination of your Services.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve:

• transmissions over various networks

• changes to conform to technical requirements

Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

4. Accuracy, Completeness & Timeliness of Information

We are not responsible if information on this site is not accurate, complete, or current. The material is provided for general information only and should not be relied upon as the sole basis for decision‑making.

Historical information may be included for reference. We reserve the right to modify site content at any time.

5. Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of it) without notice.

We are not liable for any modification, price change, suspension, or discontinuance of the Service.

6. Products or Services

Certain products or services may be available exclusively online. These may have limited quantities and are subject to return or exchange only according to our Returns & Refunds Policy.

We make every effort to display product colours and images accurately, but we cannot guarantee your device’s display is accurate.

We reserve the right to:

• limit sales to any person, region, or jurisdiction

• limit quantities

• discontinue products

• change product descriptions or pricing

7. Accuracy of Billing & Account Information

We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, per household, or per order.

You agree to provide current, complete, and accurate purchase and account information so we can complete your transactions and contact you as needed.

8. Optional Tools

We may provide access to third‑party tools that we do not monitor or control. You acknowledge that we provide access “as is” without warranties or conditions.

Use of optional tools is entirely at your own risk.

9. Third‑Party Links

Certain content, products, and services may include materials from third parties. Third‑party links may direct you to websites not affiliated with us. We are not responsible for their content or accuracy.

10. User Comments, Feedback & Submissions

If you send submissions (e.g., contest entries, creative ideas, suggestions), you agree that we may:

• edit, copy, publish, distribute, or translate them

• use them without restriction

• do so without compensation to you

We may monitor, edit, or remove content we consider unlawful, offensive, or violating these Terms.

You agree that your comments will not violate any rights, including copyright, privacy, or moral rights.

11. Personal Information

Your submission of personal information is governed by our Privacy Policy.

12. Errors, Inaccuracies & Omissions

Occasionally there may be errors or omissions in product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct these at any time.

13. Prohibited Uses

You are prohibited from using the site or its content for:

• unlawful purposes

• violating laws or regulations

• infringing intellectual property

• harassing or discriminating

• submitting false information

• uploading viruses or malicious code

• collecting personal information of others

• interfering with security features

We may terminate your use of the Service for violating any prohibited use.

14. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that the Service will be uninterrupted, timely, secure, or error‑free.

To the fullest extent permitted by Australian law, we are not liable for any loss, damage, or injury arising from your use of the Service or products.

Nothing in these Terms excludes your rights under the Australian Consumer Law (ACL).

15. Indemnification

You agree to indemnify and hold harmless The Soul Ritual, its owners, employees, and partners from any claim arising from your breach of these Terms.

16. Severability

If any provision of these Terms is unlawful or unenforceable, the remaining provisions remain valid.

17. Termination

These Terms are effective unless terminated by either party. You may stop using the Service at any time.

We may terminate this agreement if you fail to comply with any Terms.

18. Entire Agreement

These Terms constitute the entire agreement between you and us regarding the Service.

19. Governing Law

These Terms are governed by the laws of South Australia, and any disputes will be handled in South Australian courts.

20. Contact Information

Questions about the Terms should be sent to: contactus@thesoulritual.au